Medical Representative

Medical Representative

Job TitleMedical Representative
Contract typeFull-time Employment (FTE)
Reports toSales & Marketing Manager
Responsible forResearch & analyze the market – Expand customer base – Connect to distributors – Deploy point-of-sale support activities

Company Description

DKT International is a global not-for-profit organization based in Washington, DC, and is one of the world’s largest providers of family planning, HIV/AIDS prevention and safe abortion products and services. DKT combines private-sector marketing techniques, cutting-edge technologies, and creative advertising to ensure women and men have the products, knowledge and services they need when needed. DKT has offices in 24 countries and covers over 57 markets. While a non-profit, non-governmental organization (NGO), DKT operates like a social enterprise.

Golden Choice Co., Ltd is a company with main business line of distribution, wholesale drugs and medical devices, established in 2013 and became DKT International’s strategic partner in family planning, HIV/AIDS prevention and safe abortion products and services. Under the trademark licensing agreement from DKT International, Golden Choice Co., Ltd has the right to exclusively distribute condoms and contraceptive pills, MVA, IUDS and other supplementary products under trademark from DKT.

Our Vision and Mission

Golden Choice and DKT International will build on this core to become the leading aggregator of sexual and reproductive health products and technologies in Vietnam and Cambodia, Laos. We are creating a world where women are empowered to live their lives to the fullest. This aspiration is captured in the company’s Vision & Mission statements below:


Through dynamic social marketing, DKT provides couples with affordable and safe options for family planning and HIV/AIDS prevention.

We work to

Increase the availability and affordability of a full spectrum of modern birth control methods.

Strengthen the supply chain to increase availability of contraception and improve method mix variety.

Increase demand and inspire new contraceptive users through advertising and educational campaigns.


DKT is an innovative and adventurous social marketing enterprise that improves people’s lives. Golden Choice will continue to be a strategic partner to realize such vision in Vietnam.

Position Summary

Responsible for creating and maintaining the development of the company’s business relationships, acting as a bridge between customers and the company, linking related departments to thereby bring customer satisfaction, develop business development plans, customer care plans, update the most accurate and current information about the business’s products and services, support handling customer complaints, report to Sales Manager as required.

Job Responsibilities

Research & analyze the market:

  • Collect information on product groups, related industries, market trends, and competitors
  • Survey & report coverage of each product group
  • Receive customer comments and reviews

Expand customer base:

  • Carry out building and developing markets for product brands. Introduce and advise the company’s products to customers.
  • Actively seek and maintain relationships with customers such as pharmacies, clinics, and hospitals
  • Proactively propose necessary sales programs to generate sales and take care of customers
  • Classify and rank customer groups to have effective sales and care plans
  • Ensure the company’s route calling target
  • Sell according to the company’s sales process and sales methods

 Connect to distributors:

  • Connect, interact, and maintain relationships with Managers and Medical Representatives of distributors in the area of ​​responsibility
  • Support MR to answer customer questions and arising problems
  • Support MR to introduce new products (newly released products and products that customers have not yet purchased) to increase sales

Deploy point-of-sale support activities:

  • Collaborate with the Marketing department and distributor’s personnel in increasing brand awareness at the point of sale, deploying and effectively controlling POSM and Trade Marketing activities.

Key Relationships:

  • Internal:
    • Cooperate Accounting & Marketing
  • External:
    • Pharmacies
    • Clinics, Hospitals
    • Distributors

Qualifications and Skills Required


  • Graduation from College or higher majoring in Medical, Pharmacy,… is an advantage
  • Minimum of 1 year of Medical Representatives
  • Candidate is expected to hold a driving license and own his own vehicle


  • Proactive and creative working style
  • Communicate well, tactfully, and gently with customers
  • Have persuasion and negotiation skills
  • Enthusiastic and responsible for work
  • Agile, active, serious at work.
  • Collect and analyze data
  • Critical thinking

Teamwork skill