Regional ETC Sales Manager

Job Description

Regional ETC Sales Manager


Job TitleRegional ETC Sales Manager
DepartmentSales and Distribution
Contract typeFull-time employment
Reports toSales and Distribution Director
WorkstationOffice based, at 243 A De La Thanh, Ha Noi, Vietnam
CompensationMonthly salary around $1,300 – 1,700 + sales commission (negotiable based on qualification and experience); 13th months’ salary; 15 days paid leave and other benefits as per Vietnam laws.
Responsible forSetup, manage/lead our ETC (Ethical/Clinical/Hospital) portfolio of products (ie: IUD, Implant, MVA), sales channels, distributors, medical reps, key accounts and partners in Vietnam, Cambodia and Laos.


Company Description

Golden Choice Co., Ltd is a private Vietnamese company established in 2013 with the sole purpose to distribute pharmaceuticals and medical devices in Vietnam. Golden Choice is DKT International strategic partner in family planning, HIV prevention and safe abortion product lines. Under the trademark licensing agreement with DKT International, Golden Choice Co., Ltd has the right to exclusively distribute DKT branded condoms and contraceptive pills, MVA, IUDs and other products across Vietnam.

DKT International (hereafter referred as DKT or DKT Vietnam), a global not-for-private profit organization based in Washington-DC, USA, is one of the world’s largest private providers of family planning, HIV prevention and safe abortion products and services. DKT combines private-sector marketing techniques, cutting-edge technologies, and creative advertising to ensure women and men have the knowledge, products and services they need when required. DKT has offices in 24 countries and covers over 90 markets.

DKT Vietnam, also in charge of the expansion into Cambodia and Laos, and Golden Choice work together to find innovative, impactful and adventurous ways to increase awareness/education as well as access to and availability of high quality, safe and affordable contraceptives to improve Vietnamese, Cambodian and Laos people’s sexual and reproductive health.

Our Vision and Mission

Golden Choice and DKT Vietnam will build on this core to become the leading aggregator of sexual and reproductive health products and technologies in Vietnam, Cambodia, Laos. We are creating a world where women are empowered to live their lives to the fullest. This aspiration is captured in the company’s Vision & Mission statements below:


DKT provides couples with affordable and safe options for family planning, safe abortion, and HIV prevention through dynamic social marketing.


A world where all children are wanted, the sex is great, and people are free.

We work to:

Increase the availability and affordability of a full spectrum of modern birth control methods.

Strengthen the supply chain to increase availability of contraception and improve method mix variety to cater for different needs of people and markets.

Increase knowledge and understanding as well as inspire new contraceptive users through clever branding, advertising and educational campaigns.

Position Summary

Golden Choice is looking for dynamic, committed, and success-driven candidates for the position of Regional ETC Sales Manager to setup and manage/lead our ETC Sales Division, in particular a team of Medical Representatives (MRs). Candidate must possess strong leadership qualities to recruit, train, motivate and support the MSR team and build the clinical sales channel across Vietnam, Cambodia and Laos markets.

Job Responsibilities

The ETC Sales Manager main responsibilities and are, not limited to, described as follow:

  • Build and manage a team of MRs to make doctor, nurse, midwives and hospital/clinic calls for Golden Choice portfolio of prescription and clinical products.
  • Coach MRs on product knowledge and medical detailing practices.
  • Conduct supportive supervision visits to doctors and clinics to improve MRs work performance continuously.
  • Conduct regular market visits to check route coverage, competitor activities and continuous search for new opportunities in order to increase sales.
  • Establish and ensure that all sales administration procedures relating to the region are properly implemented in order to motivate sales teams to succeed.
  • Generate sales of company products through a team of MRs to achieve the annual sales targets.
  • Generate sales through distributors sales teams ensuring adequate distribution coverage and penetration for the company’s products.
  • Provide business partners with information about new or improved products and services in order to improve sales.
  • Develop and maintain an efficient distribution network to ensure company products are available across the region and in channels of distribution such as hospital, clinics and individual healthcare providers, both in the public and private sectors.
  • Ensure achievement of sales fundamentals (coverage, distribution, visibility, product knowledge, merchandizing and pricing) for the region.
  • Liaise with the marketing team to ensure adequate marketing support by way of merchandising to provide brands availability and visibility.
  • Implement and monitor trade promotions, incentive programs to develop the best sales network and outcome.
  • Provide quality leadership for Golden Choice staff and customers in all assigned tasks, while upholding our company values.
  • Building relationships with each customer on a foundation of “mutual benefit/profitability” from Golden Choice/DKT brands, help customers plan order volume and frequency.
  • Achieve assigned number of sales calls daily to meet monthly sales volume, revenue and CYPs targets and cash collection.
  • Ensure MRs tour plan and travels are planned and executed effectively and efficiently.
  • Ability to arrange and facilitate training/Continued Medical Education (CME) in coordination with professional medical institutions to our own and distributors marketing and sales force, healthcare providers, etc.


Key Relationships:

  • Internal:
    • Cooperate and support all other heads of Department such as Accounting; Sale Dept; Marketing Dept


  • External:
    • Distributors and its customers
    • Hospitals/Clinics/pharmacies
    • Obgyn, nurses, midwives’ association
    • Trainers/professors/universities
    • Ministry of Health and other government bodies
    • Implementing partners (NGOs), tech partners etc.


Qualifications and Skills Required

Education and experience:

  • Degree in Pharmacy or other related Health Sciences field.
  • 7 years working experience in Pharmaceutical Industry with at least 3 years’ experience in handling sales, strategy development, people management, customer engagement, route-to-market development and management and medical detailing practises.
  • Professional training and certification in Sales and Marketing would also be desirable.
  • Understanding of pharmaceutical elements – including large institutions/hospitals, pharmacies, wholesalers, distributors, and service providers
  • Knowledge of the reproductive health sector (FP commodities) and/or experience in selling OTC Pharmaceutical products will be an added advantage.
  • Able to communicate in English and Vietnamese is essential.

Soft Skills:

  • Must observe our values: treat people well; Entrepreneurialism; Results Oriented; Anti-bureaucracy; Deep Trust and Fun.
  • Strategic and critical thinker – willing to think (quick) out of the box and turn ideas into actions. Analytical!
  • Innovator – always looking for better results; very curious. Quick thinker!
  • Networker – excited about meeting new people, and searching for opportunities to collaborate.
  • Good listener – hear what the market, customers, consumer need and wish are key to a success business.
  • A well-organized leader – Self-motivated, attentive to detail, unafraid of making decisions and ability to work effectively with limited supervision.
  • Risk taker – trying new ideas and learning from mistaken are encouraged. That’s how we learn.
  • Hands-on – proactive, active and a doer – excited about getting your hands dirty.
  • Owner – strong sense of accountability to drive business toward sustainable growth.
  • Flexible – able to work under tight deadlines and constantly travel around (50-60%+) in Vietnam, Cambodia Cambodia and Laos. You are excited about meeting people while exploring some cool places.
  • Communicator – Excellent English and Khmer speaking and writing skills and ability to effectively engage/negotiate/ (speak in public) with a wide range of stakeholders.
  • Positive team-player – a positive attitude, adding value to your colleagues, partners, customers and our business as a whole.


How to apply

Send your resume/CV and a one-page cover letter detailing how your experience and achievements to date would add value and make a difference to DKT and Golden Choice mission and vision to by February 15th 2023.

Strong candidates may be interviewed before the closing date.